What are Cookies?
Cookies are very small text files stored on your hard drive. They uniquely identify your computer and allow the website being visited to store information about your session on the website, improve website security and helps to customise your website experience. A unique user identity is created which ensures that you are not required to re-enter login details as you move throughout the website if logged in as a customer.
How cookies are used
Cookies are used to assist in making a website work more efficiently. They are used to remember your preferences, for example; your IP address and the time you first visited the website. When you leave the site and come back to it, this information can be reloaded from your computer thereby generally improving your user experience. By default, this only remains active for one hour. We may also use Google Analytics which is a tool that records data about all the users who arrive to the website. The cookies that are used by Google Analytics are detailed on this page.
The types of Cookies used
Strictly Necessary Cookies
These Cookies are essential to enable you to move around our website and use its features, such as accessing secure areas of the website.
These Cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies don’t collect information that identifies a visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.
Our website does not use these cookies in any part of our website.
List of Cookies Used on our website
The PHPSESSID cookies are created/sent when a user ‘session’ is created. When you enter the site for the first time you are assigned a PHPSESSID cookie. This cookie stores details such as:
- Your IP Address
- The time you arrived on the site
- If you have chosen to hide the cookie message at the bottom of the website
This session cookie has a timeout that expires if there has been no activity between your computer
and the website in excess of one hour. This cookie is reset each time you return to our website. Data
is saved from this cookie.
Google Analytics related cookies
utma: This cookie keeps track of the number of times a visitor has been to the site pertaining to the
cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the
information from this cookie to calculate things like Days and Visits to purchase. This cookie is what’s
called a ‘persistent’ cookie, as in, it is not set to automatically expire unless removed by the user.
‘utmb’ and ”utmc’: The B and C cookies work together to calculate how long a visit takes. utmb
takes a timestamp of the exact moment in time when a visitor enters a site, while utmc takes a
timestamp of the exact moment in time when a visitor leaves a site. utmb expires at the end of the
session. utmc waits 30 minutes, and then it expires. You see, utmc has no way of knowing when a
user closes their browser or leaves a website, so it waits 30 minutes for another page view to
happen, and if it doesn’t, it expires.
utmz: keeps track of where the visitor came from, what search engine you used, what link you
clicked on, what keyword you used, and where you were in the world when you accessed a website.
It expires in 6 months. This cookie is how Google Analytics knows to whom and to what source /
medium / keyword to assign the credit for a Goal Conversion or an E-commerce Transaction.
All Google Analytics information is recorded anonymously and does not provide or share any user-
For more detailed information on cookies, visit www.allaboutcookies.org.